Privacy Policy

1. General Provisions

Boxette respects every customer’s right to privacy and takes all necessary measures to protect personal data.
By using Boxette’s services, the user agrees to the terms of this Privacy Policy.

1. Personal Data We Collect

To provide international delivery and customs clearance services, Boxette may collect the following personal data:

• first and last name;
• telephone number;
• email address;
• delivery address;
• passport details;
• information about orders and shipments;
• other information required to provide delivery services.

1. How We Use Personal Data

Personal data is used exclusively for:

• registering and maintaining the user’s account;
• processing and delivering shipments;
• completing customs procedures;
• communicating with the customer regarding delivery;
• providing updates about orders and shipments;
• improving the quality of our services.

1. Disclosure of Personal Data to Third Parties

Boxette does not sell, transfer or disclose customers’ personal data to third parties for commercial purposes.
Personal data may be disclosed only when necessary to provide our services, including to:

• logistics and transportation partners;
• customs authorities;
• government authorities where required by law.

In all other cases, customers’ personal data remains confidential.

1. Personal Data Security

Boxette applies organisational and technical measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.
Access to personal data is limited to authorised employees who require the information to perform their duties.

1. Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal requirements and resolve potential disputes.

1. User Rights

The user has the right to:

• receive information about the processing of their personal data;
• request that their personal data be updated or corrected;
• contact Boxette with questions regarding the processing of personal data.

1. Contact Information

For questions regarding the processing and protection of personal data, please contact Boxette Support:
Telephone: +998 (78) 113 77 00
Email: info@boxette.uz
Website: https://boxette.uz